Some 70 million adults in America cannot read, write, or speak English well enough to seek a job promotion, write a complaint letter, or help their children with homework. Most cannot attend adult education classes because of the demands of work schedules, child- care responsibilities, and often, long waiting lists. And many are frightened and ashamed of exposing their lack of literacy skills. TV411 uses television as a tool to demonstrate practical ways to improve reading, writing, and math skills, and is full of useful tips - such as how to decipher a pay check, keep a family medical history, and how to get the most out of reading. The core of each half-hour episode comes from real-life stories, testimonials, experiences, and community life, centered around the themes of parenting, health and personal finance. The episodes are peppered with celebrities, moving personal stories, and recurring characters. Whether it's choosing a child's school, understanding utility bills, or getting the most out of a doctor's appointment, TV411 deals with the practical problems people face every day, by reinforcing information and instruction through drama, documentary, quizzes, graphics and humor.